Legal Advice

Find out about your rights and duties as a customer of PLATAFORMA EVA. Plataforma EVA SpA, a Zarey Consultores Ltda company. Limache 3421, office 415.

  1. The intellectual and industrial property rights of the website www.plataformaeva.cl, its source code, design, navigation structure, databases and the different elements contained therein, are the property of Plataforma EVA SpA. and Zarey Consultores Ltda according to corresponds. The exclusive exercise of the rights of exploitation of the same in any form and, in particular, the rights of reproduction, distribution, public communication and transformation corresponds only to the persons already indicated.
  2. These general conditions regulate the access and use of the website www.plataformaeva.cl which is freely available to Internet users. Access to it implies its unreserved acceptance. The use of certain services offered on this site will also be governed by the particular conditions provided in each case, which will be understood as accepted by the mere use of such services.
  3. The display and printing of the web content is authorized only and exclusively if the following conditions are met:
    • That it be done with the sole purpose of obtaining the information contained for personal and private use.
    • Its use for commercial purposes or for its distribution, public communication, transformation or decompilation is expressly prohibited.
    • That none of the content related to the website be modified in any way.
    • That no graphic, icon or image available on this website be used, copied or distributed separately from the text or other images that accompany it.
  4. Plataforma EVA SpA. and Zarey Consultores Ltda. reserve the right to make, at any time and without the need for prior notice, modifications and updates to the information contained on its website, its configuration and presentation, and the access conditions.
  5. There is no guarantee that there will be no interruptions or errors in accessing the website, in its content, or that it is updated, although it will use its best efforts to avoid, correct or update them, if applicable.
  6. Both access to the website www.plataformaeva.cl and the use that may be made of the information contained therein is the sole responsibility of the person who performs it. Plataforma EVA SpA. and Zarey Consultores Ltda., will not be liable for any consequence, damage or harm that may arise from such access or use of the information, nor for possible security errors that may occur or for possible damage that may be caused to the system. computer of the user (hardware and software), the files or documents stored in it, as a consequence of the presence of viruses in the user's computer used to connect to the services and contents of the web, a malfunction of the browser or of the use of non-updated versions of the same.
  7. Plataforma EVA SpA. and Zarey Consultores Ltda. do not assume any responsibility derived from the concession or contents of the third-party links to which reference is made on the web, nor does it guarantee the absence of viruses or other elements in them that may cause alterations. in the computer system (hardware and software), the user's documents or files, excluding any liability for damages of any kind caused to the user for this reason.
  8. Plataforma EVA SpA. and Zarey Consultores Ltda., where appropriate, are the owners or have the necessary licenses to use the industrial and intellectual property rights related to their products and services. Regarding the appointments of third-party products and services, the corresponding industrial and intellectual property rights are recognized in favor of their owners, their mention or appearance on the website not implying the existence of any rights or responsibility of Plataforma EVA SpA. and/or or Zarey Consultores Ltda., about them, nor endorsement, sponsorship or recommendation.
  9. The unauthorized use of the information contained in this website, its resale, as well as the infringement of the Intellectual or Industrial Property rights of Plataforma EVA SpA. and/or Zarey Consultores Ltda., or its licensor, will give rise to legal responsibilities established.
  10. Plataforma EVA SpA. and the user, expressly waiving any other jurisdiction, submit to the courts and tribunals of the user's domicile for any dispute that may arise from accessing this website and its content. In the event that the user is domiciled outside of Chile, Plataforma EVA SpA. and/or Zarey Consultores Ltda. and the user submit, expressly waiving any other jurisdiction, to the courts and tribunals of the city of Viña del Sea (Chile).
  11. Delivery of data by the client:
  12. The personal information has been manually extracted by our company personnel from the contracts of the different products and services that we offer, which have been duly signed by the clients, accepting or rejecting the sending of information of a commercial nature. In other cases, the information has been entered or completed by the client himself on our web platform to accept and/or block the sending of messages related to information on products and services.
  13. The treatment, by Plataforma EVA SpA for its brand Plataforma EVA, of the personal data of clients will be subject to the provisions of Law No. 19,628, on Protection of personal data and compliance with the provisions of the Regulation of Telecommunications Services, Decree No. 18 of the Undersecretariat of Telecommunications published in the Official Gazette on February 13, 2014 and in accordance with the same and only for the purposes permitted by the legal system, respecting the full exercise of the rights fundamental rights of the owners of the data and the powers that the law recognizes them.
  14. Type of Data collected
    The EVA Platform corporate website requests and processes the following Data provided by the client (hereinafter "Data"):
  15. Data
    • Name
    • Last Name
    • Company
    • Post
    • Corporate Mail
    • Phone
    • Affair
    • Message
    • How did you find us?
  16. Use and treatment of Data
    By contracting the services of Plataforma EVA, the client gives their consent and accepts that their personal data, informed as a result of their contracting, may be processed and/or used by Plataforma EVA, in accordance with the provisions of Law No. 19,628, on the protection of personal data, to verify your identity in the Identity Verification Service of the Civil Registry and Identification Service and for all the steps that Plataforma EVA must carry out in order to provide the services contracted by the client and to provide this your adequate commercial attention.
  17. Commercial actions for due customer service:
    Provide commercial information on products or services that are of interest to the client and technical/functional for a better understanding and use of them. Relevant information on promotion terms and in general everything essential to keep the client informed.
  18. Frequency in which said communications will be received
    Type of Data collected
  19. Customer Service Contact Information
    The client may contact for any purpose with Plataforma EVA through the social networks available for this purpose. The modalities available for this are:
    • E-Mail: info@plataformaeva.cl, solve your doubts and queries. Monday to Friday between 08:00 and 18:00
    • Single customer phone: +56 22 4584934
  20. How to unsubscribe from communication
    Subscribers can unsubscribe from receiving emails at any time. In each email received from info@plataformaeva.cl you can click on the unsubscribe phrase at the bottom of the email sent by Plataforma EVA and be immediately removed from the shipping database. In addition to this, you can enter www.plataformaeva.cl and send a request with your "data" requesting unsubscription.
    The user is recommended to consult this page periodically to be aware of the latest changes or updates.
    This privacy policy was prepared on January 16, 2023 and is updated to adapt to current legislation.